Shipping Policy

Thanks for shopping at High Peaks! Here’s all you need to know about our shipping policy for purchases directly from our website.

Fulfillment

We partner with Printful for order fulfillment. Fulfillment time, the duration to create and pack your custom product, is between 2-5 business days. On average, 97.66% of our orders are shipped within 5 business days, and more than half within 3 business days.

Please remember that the fulfillment time does not include shipping. The total time for your order to reach you will be the sum of fulfillment time and shipping time. Our fulfillment times are estimates, not guarantees.

Shipping

After fulfillment, our carrier partners handle the delivery. Shipping time depends on your location and the shipping option you choose.

Shipping Costs

Shipping costs, calculated based on order weight and shipping address, are shown at checkout.

Order Tracking

You’ll receive an email with tracking information when your order is shipped to keep track of its status and estimated delivery date.

Contact

For any questions or concerns about your order, contact our support team at info@highpeaks.com.

Changes and Cancellations

Contact us immediately if you need to change or cancel an order. Changes or cancellations aren’t guaranteed if the order is already in the fulfillment process.

Thank you for choosing High Peaks. We appreciate your business and look forward to providing you with our premium merchandise.